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This 1 day practical course describes The 1998 Data Protection Act and provides step-by-step guidance on how to become compliant.On completion of the course,you will have an understanding of all of th... more information | send enquiry

This course shows how to turn Customer Demand into an achievable plan, which can then enable you to deliver exceptional Customer Service, with the right balance of resources. It is built around the D... more information | send enquiry

The purpose of this course is to provide IT manager, staff, auditors and security analysts with the skills to review and plan an Information Security Policy Principals and Objects of Security Policies... more information | send enquiry

The strategy experts of the world are not the business schools - they are the animals of the Serengeti - lion, rhino, elephant, giraffe, zebra and others whose successful strategies have ensured their... more information | send enquiry

This course shows how to achieve excellence in the Supply Chain through exceptional Customer Service and satisfaction. On time delivery requires that a reliable promise is given to the customer when... more information | send enquiry

Learn how to sift through issues and separate causes from symptoms; Build your confidence in understanding and working with different personality types and group dynamics at all levels in the company;... more information | send enquiry

A practical and interactive 8 day six sigma Green Belt training course, split over 2 separate 4 day weeks (one month gap between each week) for staff at all levels from companies or organisations with... more information | send enquiry

You'll learn: the key elements of a successful meeting; formulation of agendas; informal agendas; formal agendas; sample chairperson's agenda; the meeting: purpose of meetings; the role and responsibi... more information | send enquiry

The purpose of this course is to provide IT auditors and security analysts with the skills to review a zOS system. COURSE CONTENTS: -- Introduction to IBM Mainframes -- Information Security Policy & ... more information | send enquiry

Everyone carries out a budgeting process. It goes into too much detail. What is needed is a simple process to create this and manage changes. Companies need to join up innovation, demand and supply p... more information | send enquiry

This practical course demystifies IT Audit and coaches you on how to conduct IT Audits professionally and confidently. You will...Learn about the popular frameworks and jargon used in IT audits; Expl... more information | send enquiry

Environmental Awareness and Understanding ISO14001 (Introductory Level) Environmental training suited to staff that need to have better environmental awareness and to understand the implications of IS... more information | send enquiry

E-mail Best Practices (incorporating 'Overcoming Information Overload') is a half-day class that teaches tried and tested practical methods for using e-mail effectively and overcoming e-mail-driven ov... more information | send enquiry

Planning and Scheduling in Manufacturing environments is growing increasingly complex, and requires the use of Advanced techniques using constrained based planning rules and techniques. This course ... more information | send enquiry

This 2 day practical course describes how to perform each step towards gaining and maintaining the ISO 17799: 2005 Standard.The course covers preparing for formal certification,and offers clear explan... more information | send enquiry

There are many risk analysis and management tools and techniques available on the market.This 1 day practical overview will broaden your understanding of the range of tools and techniques,and highligh... more information | send enquiry

A one-day course on dealing successfully with customer problems, complaints and enquiries. 1) Critical success factors necessary to ensure an effective complaint & enquiry management system 2) Why i... more information | send enquiry

Learn how to take a proactive approach to IT Risk Management, aligned with other corporate governance efforts (e.g. Sarbanes-Oxley compliance, IT Audit, etc); Know how to identify and assess risks ass... more information | send enquiry

Customers want faster response, as companies reduce costs by buying from distant countries. More accurate Sales Forecasts are needed. This course gives more accurate forecasts, with less bias. Delive... more information | send enquiry

This 5 day practical course and qualification,is administered and managed by ISEB – the Information Systems Examination Board division of the British Computer Society.The course will provide you with ... more information | send enquiry

The purpose of this course is to provide IT auditors and security analysts with the skills to review a UNIX system. Course Contents: > Introduction to UNIX & UNIX versions > Information Security Poli... more information | send enquiry