You are in Home > Business and Management > Business Management Development > Strategic Management >

This course gives the Key Account Manager an overview of the scope and responsibility of Key Account Management and also provides delegates with a logical, structured and disciplined approach to each ... more information | send enquiry

Online feedback and assessment of skills and training needs using in-house or bespoke question sets more information | send enquiry

Key accounts are vital to the success of any business. It has been found that for many businesses 64% of their turnover comes from just 4% of their customer base. Salespeople with key account respons... more information | send enquiry

Part Two (HDM 2) is a highly interactive 2 day course that involves the delegate from the very beginning, via discussions, exercises and presentations. It enables all participants to develop a greate... more information | send enquiry

A programme designed for organisations without Marketing departments. A step by step by step guide to creating a marketing plan. We provide the tools and techniques and you provide product and market ... more information | send enquiry

The word 'partnerships' must rate alongside 'Strategic' as being one of the most grossly overused concepts in business history. This event will show you how can you analyse who you need to have real p... more information | send enquiry

Aims This five-day workshop aims to enable delegates to recognise factors which make organisational change necessary and to help them manage the change process. The programme includes group discussi... more information | send enquiry

To provide: •Senior managers and executives with an international perspective and an across-the-board view of major company management principles. •An opportunity for experienced executives to exami... more information | send enquiry

An in-depth study of the analysis of business processes and definition of computer system requirements using a model-driven approach. Modelling techniques are based on the Unified Modelling Language (... more information | send enquiry

IIR’s Next Generation Billing Systems conference has rapidly established itself as one of they key events in the calendar for all billing professionals. Bringing together the leading operators, servi... more information | send enquiry

Careful planning at the start of any complex initiative is important if problems are to be avoided further down the line. If companies want to succeed in achieving their objectives in these highly co... more information | send enquiry

This programme is a practical and highly interactive programme that will help you improve the quality of your strategic decision-making. more information | send enquiry

In-depth technical study of business process modelling, system requirements definition with use cases and system analysis for business information systems. Modelling techniques are based on the Unifie... more information | send enquiry

Risk management for managers of large and small businesses, particularly in relation to business planning. Managers will learn about the risk process: risk identification; risk evaluation; risk assess... more information | send enquiry

A custom designed learning programme, developed in-house to meet your specific needs. Typical contents includes; > Supplier lifecycle concept > Defining supplier selection criteria > How to work wit... more information | send enquiry

Negotiation Skills training combining Commercial Sales experience with specialist Behavioural Expertise, improving the way people negotiate, forever! Our Negotiation Skills training programme is desi... more information | send enquiry

This workshop provides a framework that you can use to make lasting improvements to your business. When you are asked by your stakeholders ‘what do you do?’, do you have a consistent and believable ... more information | send enquiry

Major accounts contribute to a vast percentage of business. Therefore, these accounts need specific sales, marketing and customer service strategies to meet their needs. more information | send enquiry

Aims: This programme is for managers needing to develop a strategy for their business. Objectives: By the end of the course delegates will be able to:- Design, develop and implement a strategic ma... more information | send enquiry

In-depth technical study of business process modelling techniques based on UML v2.0 with industry best practice extensions for business modelling. Models can be produced at multiple levels and can be ... more information | send enquiry

We will provide your staff with a systematic approach to business planning/strategy and development, as well as the practical tools and techniques that will support the creation of a successful busine... more information | send enquiry