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Service Level Agreements: 13 Courses
Planning and Controlling IT Projects marcus evans professional training - 2 days - All difficulty levels - Public & In-House - £1,295 + VAT This highly interactive course will give you the practical project management tools and techniques alongside the people management skills to ensure your IT projects are a success. Why should you att... more information \| send enquiry
Negotiation Skills ITTrainers Limited - All difficulty levels - In-House Full course description available-please e.mail for details, costs and bookings. more information \| send enquiry
Quality for Project Managers ESI International - 3 days - All difficulty levels - Public - £1295 (includes materials, lunch, refreshments) Quality for Project Managers is a 3-day course designed to bring to the forefront the essentials of quality management and its vital links to business success. By the end of the end of the course you... more information \| send enquiry
Change Management Practitioner's Course UNICOM Seminars Ltd - 3-5 days - All difficulty levels - Public - £995 + £103 exam fees Success in the two hour in course assignment and a two hour multiple-choice examination at the end of the course will lead to the award of the ISEB Practitioner's Certificate in IT Service Management ... more information \| send enquiry
Service Level Management Parity Training Limited - 3-5 days - All difficulty levels - Public - £1180 This is a non residential 3 day course. Objectives :To describe how Service Level Management contributes to the success of the business. If eligible, to take the ISEB Practitioner Certificate in IT S... more information \| send enquiry
ISEB Foundation Course in IT Service Management UNICOM Seminars Ltd - 3-5 days - Introductory - Public - £995.00 plus £103 exam fees This is an intensive but enjoyable 3 day course that provides you with a firm foundation in IT Service Management best practices and processes. This is based on the IT Infrastructure Library, ITIL and... more information \| send enquiry
Project Management Theory & Project Planning - 0220 Absolute Quality Training Ltd - 1 day - All difficulty levels - Other Tel 0800 136010 www.aqt.co.uk for training courses info more information \| send enquiry
Service Level Management PPI Learning Services - 3-5 days - Intermediate - Public - £1050 An in-depth exploration of the roles, responsibilities and activities of SLM, based on practical exercises more information \| send enquiry
Service Level Agreements - IT Kingswell International Ltd - 2 days - All difficulty levels - Public - £700 + VAT Complete workshop on developing IT Service Level Agreements. Covers SLA Project; Creating Meaningful Performance Measurements and Metrics; Types of SLA; Developing, Designing, Writing and Implementing... more information \| send enquiry
Establishing Service Level Agreements Frost & Sullivan - 2 days - Intermediate - Public Presents a comprehensive overview of what an SLA realistically can and cannot accomplish. Helps you to determine whether an SLA is the appropriate mechanism for your circumstances and gives you the o... more information \| send enquiry
Customer Service Structured Learning Ltd - 1 day - Intermediate - In-House & On demand - £700 Why is it the small things that make the difference? And what is it that customers really want? We set out to answer these questions in this workshop, as well as to develop delegates’ key verbal and ... more information \| send enquiry
Service Level Management Sortium Limited - 1 day - All difficulty levels - In-House - Price on application The Service Culture' has become the heart of the operation of many businesses. Yet very often service is delivered on a 'best endeavours' basis. Failure of services can lead to acrimony and blame. Ser... more information \| send enquiry
City & Guilds Basic Photography AD Services Scotland Ltd - 11+ days - Introductory - Distance learning/online - £219 Leads to qualification(s): City & Guilds Level 1 Basic Photography Certificate On this course, you'll gain a complete understanding of how a camera works, discover the effects that can be created using different lenses and film, and find out what can be achieved using various li... more information \| send enquiry