While primarily of interest to credit managers, it will present the credit control function as a profitable element of business to other company managers especially those in sales and finance. more information   send enquiry

To enable delegates to improve or refresh their credit skills and develop awareness of credit analysis in today's commercial environment and business to business organisations. more information   send enquiry

To explain in layman's terms the rules, procedures, forms and other essential information to enable creditors to maximise the effectiveness of court action. more information   send enquiry

An interactive seminar providing the skills to stay calm, confident and focused when collecting overdue accounts. It will also give techniques to use in more challenging situations whilst negotiating... more information   send enquiry

It will show how and when to use Letters of Credit and how to avoid payment delays on open account trading. The importance of documentation, with an emphasis on the relevance of correct documentation... more information   send enquiry

To learn to basics of credit control and telephone collections What it's all about, why it's important and the implications if it is not done well. The definitive guide to quicker cash collection and ... more information   send enquiry

The ICM's annual Law Conference, running both North and South, brings together a team of first class speakers to explain the current issues and recent changes in legislation and regulation affecting t... more information   send enquiry

To review, discuss and develop workable and proven applications that will strengthen areas of weakness, improve collection performance and generate significant cash flow benefits. The day will look a... more information   send enquiry

To improve the effectiveness of telephone collection calls to slow paying and difficult customers and to overcome all non-payment excuses. more information   send enquiry

To improve your time management, help you feel in control of the workload and improve your collection performance. more information   send enquiry