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Courses from Chester, Ellesmere Port & North Wales Chamber of Commerce
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Advanced Presentation Skills
Delivering effective presentations can be critical when presenting both internally and externally. This practical and participative seminar looks at the tools and skills required, and can be a natura... more information send enquiry
Advanced Selling Skills
This seminar is for those who want to increase their skills, knowledge and motivation to improve their sales performance while focusing on targets and results Delegates will leave with renewed confide... more information send enquiry
Advanced Supervisory Skills
This seminar is aimed at experienced supervisors and managers wishing to upgrade and develop their knowledge and skill, and discover new approaches to managing staff, this is also a natural progressio... more information send enquiry
Assertiveness & Motivation
This seminar examines different types of behaviour and the benefits of an assertive approach. The importance of respecting yourself and others is emphasised, as well as the potential benefits for inc... more information send enquiry
Business Planning for the Future
This seminar will look at the reasons for business planning; what to plan for; who to plan for; what to include in a business plan; compiling financial projections;the need to constantly revise and up... more information send enquiry
Coaching for Improved Performance
Coaching is the most effective way to get the best out of people. Coaching has been shown to improve performance, productivity, quality, morale and motivation leading to better customer service, sta... more information send enquiry
Dealing with Contracts of Employment
Every employee must be issued with a contract of employment within 8 weeks of joining a company. If an employee is not issued with a contract they can make a claim to an mployment tribunal. This semi... more information send enquiry
Effective Communication for Customer Service
You never get a second chance to make a first impression. The first point of contact potential customers have with your organisation is often the most important. The image and professionalism of cus... more information send enquiry
Effective Delegation
A major problem in organisations today is that managers fail to delegate. As a key task of managers and supervisors is to achieve tasks and outcomes through others, delegation is critical to an organ... more information send enquiry
Finance for Non-Financial Managers
The aim of this seminar is to give those people not directly involved in the financial management of a business, an introduction into understanding the importance of keeping and interpreting up to dat... more information send enquiry
Getting the Right Person for the Job
All too often companies recruit people using an unstructured interview and select the person who performs the best at interview. There is only a 10% chance that the best person will be selected in th... more information send enquiry
How to mak Great Presentations
This seminar looks at developing a proffessional presentation and the skills required, and also examines the techniques available to help develop structured professional presentations. A practical and... more information send enquiry
Increasing Profits & Controlling Costs
This seminar will focus on proven methods of uplifting turnover, limiting costs and, as a result, imporving profit margins. We will look at maximising income from existing customers, making the most o... more information send enquiry
Intermediate Supervisory Skills
The aim of this seminar is to enable delegates to develop their knowledge and expertise of improving performance through individuals and the team. This seminar is aimed at experienced supervisors, wis... more information send enquiry
Introduction to Export
This course examines in simple everyday terms the complexities of international trade faced by all exporting companies and is designed to provide a comprehensive overview of export practice suitable f... more information send enquiry
Introduction to Improting & Customs Procedures
Because importing has never been given a high priority in training and business advice, problems often arise concerning how businesses can import successfully without falling foul of Customs procedure... more information send enquiry
Introduction to Selling Smarter
An introduction to selling to improve the performance of all staff involved in the sales process. This seminar is for anyone who requires a solid foundation in selling smarter and delegates will leave... more information send enquiry
Introduction to Supervisory Skills
The aim of this seminar is to provide potential first line supervisors/team leaders or those newly appointed to the role with a good grounding in the principle of supervisory management and the skills... more information send enquiry
Introduction to Trade Preferences, Origins & Certificates (CofO's & EUR1's)
Many exporters are asked by their customers to supply Certificates of Origin or EUR1 Movement Certificates to ensure that their export consignments pass through customs without problems, or even on a ... more information send enquiry
Leading with NLP
This course is designed to use NLP models of communication and behaviour to make you and your staff more effective in the workplace. This 6 day course spread over 4 months is designed for senior manag... more information send enquiry
Managing Conflict
In today's modern world conflict is a given. It happens in every area of our life. Most of us don't deal well with conflict - we fall back on our instinctive 'flight or fight' responses. However con... more information send enquiry
Managing Customer Feedback
It is estimated that 96% of people don't complain - they just don't come back! Consequently it's essential you get as much customer feedback about your product or services as possible. This seminar a... more information send enquiry
Marketing That Delivers Results
This seminar explains the principles and practice of successful marketing. Through a combination of tutor led sessions, interactive excercises and use of proven power words tomotivate customers, dele... more information send enquiry
Negotiating Effectively
We have to negotiate in every sphere of our lives - at work and at home, with collegues, managers and family members. Many times we have not negotiated as well as we could have, for the most satisfac... more information send enquiry
Networking Skills to Improve your Business
Networking, when practised well, is an extremely powerful, low cost sales and marketing tool. We will show you how to systematically create and maintain relationships to improve your business, in a wa... more information send enquiry
New to Health & Safety
The Health & Safety at Work Act is wide ranging and places responsibilities on everyone in the workplace. If you are new to Health & Safety then the day to day management can be a daunting task. This... more information send enquiry
Performance Management
This seminar aims to cover all aspects of performance management and to provide practical guidance on improving individual work performance. The seminar will cover: Setting standards, objectives and p... more information send enquiry
Planning for Success
This seminar explains the techniques for effective planning, monitoring and control of large or complex activities. The techniques can be used by individuals to improve their organisation and planning... more information send enquiry
Planning Training - The Training Plan
In many organisations training is an undervalued management tool, which is badly planned and managed. This seminar will give delegates an insight into how effective training and development links dir... more information send enquiry
Stress Awareness
This seminar examines the symptoms and causes of stress and how to detect the signs in others and ourselves. The seminar provides practical ways for dealing with stress and methods for prevention. Th... more information send enquiry
Team Building
In any organisation team working isa given. Most organisations, however, do not maximise their team's potential. This seminar identifies how you can make your teams more effective. more information send enquiry
Telephone Communication skills
This seminar explains the techniques for using the telephone effectively for proffessional communication with all users, and is aimed at ALL staff wishing to enhance their telephone communication skil... more information send enquiry
Time Management
In today's demanding and fast paced environment, time is money. Consequently the ability to effectively manage time both for individuals and the organisation is a critical skill. This seminar focuses... more information send enquiry
Train the Trainer
The need to train staff within the workplace is a challenge faced by many managers, supervisors and team leaders. Often, those tasked with helping others to learn a job are ill prepared themselves. T... more information send enquiry | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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