The Health and Safety at Work Act lays down very clear responsibilities on all employers for health and safety in the workplace. Compliance with these requirements is, however, difficult if staff are ... more information   send enquiry

Creating and implementing an effective equal opportunities policy is vital to any employer, large or small. Having a policy that actually works depends heavily on possessing a workforce that is commit... more information   send enquiry

Having completed this course the learner will, on returning to his or her job role, be able to: Understand and describe what is meant by age discrimination Explain the scope of The Employment Equal... more information   send enquiry

The Data Protection Act is an important piece of legislation that contains crucial dos and don’ts for anyone working with personal information. The Act protects individual rights and freedoms. Speci... more information   send enquiry

Managers who cannot manage performance effectively through the medium of an appraisal process are unlikely to be motivators and developers of their people. The consequences for the company of having s... more information   send enquiry

For any organisation or company its people are its lifeblood; finding and hiring the right people, however, is a major challenge, given the competition for staff with the right skills, knowledge and a... more information   send enquiry

Following completion of this course, learners will not only be able to contribute positively to organisational equal opportunity policy in respect of disability issues, but will also, where necessary,... more information   send enquiry

Having achieved the learning outcomes, the learner will ensure that the policy and procedures of their organization, and their own attitudes and behaviour, do not result in employees with parental res... more information   send enquiry

Performance review can be a problematical area for a manager at the best of times. This situation is exacerbated if the manager is ignorant of the equal opportunity requirements that apply to this are... more information   send enquiry

Having achieved the learning outcomes of the course, the learner will ensure that both new recruits, and employees seeking promotion, are given the same opportunities for selection and advancement, ir... more information   send enquiry

Following completion of this course, learners will be able to contribute positively to organisational equal opportunity policy in respect of ex-offenders, and ensure that the organisation’s recruitmen... more information   send enquiry

The Fire Regulations place stringent responsibilities upon employers aimed at ensuring both fire prevention, and the safe evacuation of employees in the event of a fire. This course will ensure that e... more information   send enquiry

Creating and implementing an effective equal opportunities policy is vital to any employer, large or small. Having the right policy means compliance with the increasingly complex maze of legislation b... more information   send enquiry

Having achieved the learning outcomes the learner will understand how the Freedom of Information Act affects requests for information and will know whether such information is routinely availab... more information   send enquiry

Following completion of this course, learners will not only be able to contribute positively to organisational equal opportunity policy in respect of gender issues, but will also, where necessary, und... more information   send enquiry

Stress is now recognised globally as a condition that can affect all types of people, in all kinds of jobs and from all social backgrounds. It is also recognised as a major contributor to behavioural ... more information   send enquiry

Achieving the learning outcomes represents an excellent foundation for skill development which, when combined with the other 2 courses in the series, will place the learner in a strong position to bec... more information   send enquiry

Introduction to Meetings & Meeting Types Meeting Planning and Preparation Conducting Effective Meetings Meeting Behaviour and Dealing With Problem Characters Virtual Meetings more information   send enquiry

Ensuring the health and safety of employees is one of the prime responsibilities of any organisation. Failing to do so represents a moral, ethical and commercial shortfall that can, and will, have dis... more information   send enquiry

Following completion of this course, learners will not only be able to contribute positively to organisational equal opportunity policy in respect of race issues, but will also, where necessary, under... more information   send enquiry

Following completion of this course, learners will not only be able to contribute positively to organisational equal opportunity policy in respect of religious , but will also, where necessary, unders... more information   send enquiry

Failure to comply with the Management of Health and Safety Regulations 1999 results in prosecution and heavy penalties for employers on a regular basis. Such prosecutions rarely arise from any willful... more information   send enquiry

Failure to comply with the Management of Health and Safety Regulations 1999 results in prosecution and heavy penalties for employers on a regular basis. Such prosecutions rarely arise from any willful... more information   send enquiry

The Manual Handling Operations Regulations 1992 require employers to remove or, where this is not possible, reduce the risks arising from manual handling tasks. Successful completion of this course wi... more information   send enquiry

The cost of slips, trips and falls to employers is around £300,000,000 every year in lost production and associated costs. This is a massive expense to industry and commerce that could be better spent... more information   send enquiry

The vibes projected by other people, and the intuition possessed by the individual, are almost always a result of the body language exhibited by the former, and unconsciously interpreted by the latter... more information   send enquiry

Having completed this course, the learner will be able to: •Recognise and commit to the benefits of delegation •Exploit the link between delegation and coaching •Identify and remove the barriers to ... more information   send enquiry

Having completed this course the learner will value the skills of questioning, and understand how they can make him or her more effective in their job. They will also be able to identify basic questio... more information   send enquiry

Too many managers, particularly the less experienced, believe that the secret of a successful presentation is simply to ‘get up there and hit ‘em between the eyes’ with what they have to say. The trut... more information   send enquiry

Everyone asks questions, and most people either don’t think any more about it - or assume themselves to be good at it. The truth is that the ability to ask questions effectively is the key to good ver... more information   send enquiry

Inevitably, all managers and staff waste time. However, now more than ever, with expectations of higher productivity and the demands of intense global competition, staff reductions and rapid change, c... more information   send enquiry

The Health and Safety at Work Act 1974 and the Health and Safety (Display Screen Equipment ) Regulations 1992 place significant responsibilities upon employers for the health and safety of their staff... more information   send enquiry