Training Pages - Company

<<Back

Courses from Real Results Training Ltd

Call Centre Skills Real Results Training Ltd - 1 day - Intermediate - In-House & On demand - Price on application (includes materials) The aim is to equip delegates with the skills and knowledge to maximise the effectiveness of their telephone communication skills and deliver outstanding customer care in every situation. An interact... more information send enquiry
Cold Calling Made Easy Real Results Training Ltd - Introductory - Public - £129 (includes materials, equipment/machinery, refreshments) A half day workshop for people making outbound sales calls to sell/make appointments. Manchester Thurs 22nd November 2007, 9.00-13.00 http://www.real-results.co.uk/cold_call.pdf Do you find making sal... more information send enquiry
Customer Service Real Results Training Ltd - 1 day - Intermediate - In-House & On demand - Price on application (includes materials) The importance of customer care in today's environment is highlighted in this beautifully crafted interactive course. Through interaction & activity it illustrates the need to communicate effectively... more information send enquiry
Interpersonal & Assertiveness Skills Real Results Training Ltd - 1 day - Introductory - Public - £249 (includes materials, equipment/machinery, lunch, refreshments) For any individual seeking to improve relationships through their interactions. Call 0845 094 7717 to book. Based on the principles of Dale Carnegie's How to Win Friends & Influence People with a mode... more information send enquiry
Leadership Event Real Results Training Ltd - Intermediate - In-House & On demand - Price on application (includes materials) An inspirational leadership course that provides feedback to individuals from a pre completed 360 feedback questionnaire. The event allows enlightened understanding of the strengths as perecived exter... more information send enquiry
Outstanding Customer Service for Contact Centres Real Results Training Ltd - 1 day - Introductory - Public - £249 (includes materials, equipment/machinery, lunch, refreshments) For advisors in contact centres to deliver outstanding customer service. Call 0845 094 7717 to book. How to handle difficult calls (5 point plan) How to manage and exceed customer expectations. How to... more information send enquiry
Team Leader Skills Day Real Results Training Ltd - 1 day - Intermediate - Public - £249 (includes materials, equipment/machinery, lunch, refreshments) A workshop for new & existing leaders to learn fresh methods of inspiring teams & handling difficult people. http://www.real-results.co.uk/Inspire.pdf Manchester Thurs 29th Nov 2007, 9.00-16.00 Do you... more information send enquiry
Team Working (with MBTI or SDI) Real Results Training Ltd - Intermediate - In-House & On demand - Price on application (includes materials) An inspirational team building course that provides self and team analysis using either the prestigious MBTI or SDI tools depending upon client needs. (Myers Briggs Type Indicator) (Strengths Deployme... more information send enquiry
Train the Trainer Real Results Training Ltd - 3 days - Intermediate - Public - £599 (includes materials, equipment/machinery, lunch, refreshments) For trainers in organisations as an alternative or pre cursor to CIPD Certificate in Training Practice. Call 0845 094 7717 to book. Introduces major training theories.(Accelerated learning, Experienti... more information send enquiry