Consultancy Skills - 2 days
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Description and objective: This course is aimed at developing consultancy skills and techniques required by those who are involved in any type of consultancy process whether internal or external to the organisation. Delegates will be involved in number consultancy activities during the programme by which to identify and develop their own style.
The objectives of the course are:
a) To examine the role of the consultant
b) Identify and practice some of the core skills
c) Develop a greater understanding of the process of consultancy
d) Explore the application within the company and in relationship to other companies
e) Share experiences and best practice
Course Outline:
What is a consultant?
Definition of consultancy
Different roles a consultant can take on
The consultancy Cycle
Gaining entry, analysis, diagnosis, Implementation
Breakdown of the stages
Handling conflict
Clients
Who is the client?
Problem clients
The consultancy interview
Preparation
Stages
Practical session
Follow up
Action planning and feedback
Contact New Dawn Training & Consultancy Services
| Phone | 01903 620103 or 07788668373 When calling be sure to mention Training Pages
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