Consultancy skills for usability professionals

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Description and objective: After attending this course, you will be able to apply proven consultancy skills on your project.

You will learn how to:

* Describe the three modes of consultancy (technical, process and marketing).
* Reveal clients' unstated needs.
* Write a proposal to agree the scope of work with a client.
* Agree the level of quality required on a project.
* Manage clients.
* Know when and how to keep project managers informed of progress.
* Identify the type of reporting required on a project.
* Deliver bad news constructively.

Contact Userfocus ltd

Phone	020 7917 9535 When calling be sure to mention Training Pages
Fax	0870 051 2732

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Categories

•	Business and Management > Consultancy Skills > Consultancy Skills - General
•	Business and Management > Leadership and Management > Leadership