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CRM for Mobile Operators

IIR Telecoms & Technology - 3-5 days - All difficulty levels - Public
Course Code: CG2152

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Description and objective: Find out how you can: use the CRM data you already have to find out who are your most profitable customers - and then hang on to them! Increase customer centricity through effective lifecycle management, forecast the lifetime value of your customer base and implement effective prepaid retention activities as part of your ongoing CRM strategy.
 

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Categories

 •Business and Management > Business Management Development > General Management


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