Communication Skills

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Description and objective: The ability to communicate clearly, confidently and respectfully is central to an individual’s personal effectiveness. Improving communication skills within an organisation leads to better customer relations, increased confidence and motivation, fewer misunderstandings, and an increase in overall efficiency and productivity. KTH Communication Skills Training gives participants the opportunity to identify and practice core skills, and enables them to develop a flexible and effective style of tangible benefit to themselves, their colleagues and the company. Participants will: identify key elements of effective communication; learn how to utilise a range of communication styles; improve their listening skills; learn how to give and receive feedback; and improve their credibility and personal effectiveness. Organisations will: increase levels of internal effectiveness and efficiency; have less misunderstandings and complaints; and decrease levels of workplace stress.

Contact KTH Training and Consultancy

Phone	0800 0015 151 or 01223 722511 When calling be sure to mention Training Pages
Fax	01223 720057 or 01223 722511

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Subject	Re: Communication Skills
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Categories

•	Personal Development > Communication Skills > Verbal Communication
•	Personal Development > Communication Skills > Interpersonal Skills