Customer Service

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Description and objective: Good customer service is the basis for sustained increases in sales. KTH Customer Service Training will enable participants to meet the ever-increasing needs of their customers. It will focus on making improvements to the way participants work with customers, using their own ideas, using relevant, powerful and motivating activities. Participants will: have a better understanding of customers’ needs; handle “difficult” customers more effectively and confidently; become more customer focussed in their work; and learn the importance of team work in customer care. Organisations will: immediately improve customer service levels; generate a significant difference in customer perception; and improve sales results.

Contact KTH Training and Consultancy

Phone	0800 0015 151 or 01223 722511 When calling be sure to mention Training Pages
Fax	01223 720057 or 01223 722511

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Training Pages can send your message straight to the company.

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Subject	Re: Customer Service
Your message Remember to include your postal address if requesting brochures or other material

Categories

•	Business and Management > Service > Customer Service and Care
•	Sales, Marketing and PR > Sales > Customer Service