Influencing Skills

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Description and objective: Flatter team-based structures require greater communication and negotiation skills. KTH Influencing Skills Training enables participants to practice the necessary skills to build strong, long-lasting professional relationships. It develops specific communication skills and improves credibility, both of which enhance the ability to gain support and commitment from others in achieving goals. It is particularly recommended for anyone required to manage, to motivate or to influence colleagues, customers or suppliers. Participants will learn how to: implement appropriate influencing methods; improve their external influence and power; motivate others through positive influence; manage conflict and difficult situations more confidently; develop more dynamic and productive teams; and identify development needs. Organisations will: have more confident and competent staff; improve internal communications; ensure the best use of resources; and encourage contribution and commitment.

Contact KTH Training and Consultancy

Phone	0800 0015 151 or 01223 722511 When calling be sure to mention Training Pages
Fax	01223 720057 or 01223 722511

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Subject	Re: Influencing Skills
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Categories

•	Personal Development > Communication Skills > Assertiveness
•	Personal Development > Communication Skills > Interpersonal Skills