Optimising CRM & Retention Strategies for Telecoms Operators

Course Code: CG2169

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Description and objective: IIR's CRM & Retention Strategies For Telecoms Operators is the only telecoms event that focuses upon the opportunites that CRM can deliver and highlights the customer retention strategies that actually work. Now in its second year, this operator led programme is a must attend event for mobile, fixed and broadband service providers alike who in these difficult times need to get to grips with retaining high value customers.

Contact IIR Telecoms & Technology

Phone	00 44 (0) 20 7915 5104 When calling be sure to mention Training Pages
Fax	00 44 (0) 20 7850 7552

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Subject	Re: Optimising CRM & Retention Strategies for Telecoms Operators
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Categories

•	Sales, Marketing and PR > Sales > Customer Relationship Management (CRM)
•	Sales, Marketing and PR > Sales > Customer Service