Thursday 8 January 2009
 
Training Pages
Member Login Forgotten Password? 
User name
Password
Remember me Login »
Litesearch for 26,151 Courses: Exact phrase
any word
Smartsearch »            Help »



<<Back

 

Telephone Skills

  
NTA Training Ltd - 1 day - - In-House - Price on application (includes materials, equipment/machinery)
Leads to qualification(s): Course certificate
Send A Message

Description and objective: During this course students will learn to: Think like a customer; Use their voice effectively; Listen - and read between the lines; Gain rapport and trust over the phone; Give excellent customer service; Present benefits and solutions with confidence; Understand how to come across on the phone; and Become an excellent non-visual communicator.

Suitability: Anyone wanting to be more effective on the telephone.
 

Contact NTA Training Ltd

Phone 0113 303 0400 When calling be sure to mention Training Pages

Send a Message

Training Pages can send your message straight to the company.
Your name:
Email address
Phone
Optional
Subject Re: Telephone Skills
Your message
Remember to include your postal address if requesting brochures or other material

Categories

 •Sales, Marketing and PR > Sales > Telephone Sales Skills
 •Business and Management > Service > Customer Service and Care


Back to Top
Home | Join | Feedback | Contact Us | SmartSearch | Hotlist | Recent Visits | SearchSaver | Advertise | Links | Help
 © Training Pages, 2002-2007. Site use subject to our Terms and Conditions and Privacy Policy.
Training Pages is a division of Ecube Limited. Registered office 1.23 Plaza 535, Kings Road, London SW10 0SZ. Company Number: 3839310. VAT Registration No. 75908879.