Assertiveness
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Description and objective: Assertiveness means being able to confidently manage our own communication and behaviour in situations we find more challenging, building relationships and solutions that work for everyone.
Typical content areas can include:
Assertiveness in context
Structuring assertive behaviour
Assertive body language
Assertive communication
Assertive tools and techniques
How to say no with confidence
Making requests of others
Managing challenging situations and people
Giving and recieving feedback
Assertiveness at meetings
Suitability: All workshops are customised to the specific needs of individuals and organisations. Please contact us for a discussion on your particular requirements.
Contact Impact training & coaching
| Phone | 020 8523 3033 When calling be sure to mention Training Pages
| Fax | 0870 1671 960 |
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