HOUSEHOLD INSURANCE - INTRODUCTION

- outline why and how customers buy home insurance

- explain the policy layout, format and structure

- outline policy cover, conditions and exceptions

- outline cover extensions that are available, e.g. personal possessions, legal expenses, pets

- recognise the principles of underwriting and how they apply to new and existing customers

- apply the principles of risk assessment and risk management

- describe the implication of losses

- consider the principles and procedures for handling claims

Suitability: The workshop is ideal for those providing basic technical or administrative services, or as a good grounding for trainees or anyone new to household insurance.

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