HOUSEHOLD INSURANCE CLAIMS - INTRODUCTION

- outline the usual processes involved with investigation and settlement of Household Insurance claims

- undertake the appointment of or liaise with loss adjusters and suppliers where the circumstances of a claim warrant this course of action and understand their roles

- settle common Household Insurance claims by the most suitable and economic means available

Suitability: This is a participative workshop for those becoming involved in claims handling for the first time or who have claims handling skills in other products, such as Motor Insurance.

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