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Customer Service

 
WOW! Learning - 1 day - - In-House - £950.00 (includes materials)
Send A Message  - visit website http://www.wowlearning.co.uk

Description and objective: Today’s customers expect more than just good service. They expect to have their needs anticipated, met and exceeded. Just being satisfied is not enough. As customers become more demanding exceeding their expectations consistently and professionally becomes more of a challenge. This programme will help to equip customer service professionals with the range of skills needed to meet this challenge.

Suitability: Those who work in a customer service role, in either a face-to-face or telephone environment and feel their skills could be improved. £950 is for up to 12 delegates
 

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Phone 0207 993 2663 When calling be sure to mention Training Pages

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Categories

 •Sales, Marketing and PR > Sales > Customer Service
 •Sales, Marketing and PR > Sales > Call Centres


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