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Conflict Resolution and Difficult People

 
Impact Factory - All difficulty levels - In-House - Price on application (includes materials)
Send A Message  - visit website http://www.impactfactory.com

Description and objective: Conflict and Difficult People has a mixture of theory and practical exercises designed to help delegates constructively engage with conflict rather than avoid it.

Most people see conflict as indicative of a problem. The main reason to engage in conflict is to reach a resolution. Without resolution, conflict merely becomes an opportunity to recycle old arguments and disagreements. With resolution conflict can be rewarding and exciting and can move things forward.

Suitability: Tailored specifically to each group Conflict and Difficult People is designed to help delegates deal more effectively with difficult situations and people.
 

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Fax020 7354 3505

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Categories

 •Human Resources > Conflict
 •Sales, Marketing and PR > Sales > Customer Service


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