Disability Awareness
Course Code: DA 2
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Description and objective: Enables participants to develop an insight into issues of disability, i.e. Disability Discrimination Act 1995, Disability Knowledge, Understanding Disabilities, Disability Access, Disability Employment issues.
Developing action plans for Employment policies and procedures.
Devloping Access audits
Disability Awareness
OVERVIEW
A workshop designed to challenge perceptions of the issues faced by people with disabilities in the 21st Century. We will help you understand the Disability Discrimination Act [1995] and the impact on your company. You will have a very experiential day designed to help you improve your perceptions and performance, increase your customer care skills and understand ‘hidden disabilities’.
WHO THE COURSE IS AIMED FOR
Managers
Workforce
Anyone who has contact with other people.
WHAT THE DELEGATES WILL GET OUT OF THE COURSE
Enhanced customer care skills
Enhanced communication skills
An in depth understanding of legislation
An ability to communicate with all customers
An awareness of the requirements of a Disability Access Audit
Course book
Free un limited e mail support
Contact Eden Training Consultancy Limited
| Phone | 07947 253542 When calling be sure to mention Training Pages
|
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