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Emotional Intelligence

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Description and objective: Emotional intelligence has a key role in the overall effectiveness of an organisation. Managers and Team Leaders fulfil a much broader remit - not just using technical or specialist expertise, but also using a range of personal attributes and abilities. KTH Emotional Intelligence Training equips participants with skills and knowledge to apply emotional intelligence in the workplace including: Self-awareness, Self-management, Motivation, Empathy and Social Competence. Participants will: become resilient to problems and persistent to pursuing success; be more motivated and better able to motivate others; be able to harness the energy of negative emotions for positive outcomes; and have the confidence and emotional ability to manage change. Organisations will: have more confident, competent staff; decrease levels of workplace stress; increase internal performance and productivity; avoid unnecessary problems and complaints; and manage change more effectively.

Contact KTH Training and Consultancy

Phone	0800 0015 151 or 01223 722511 When calling be sure to mention Training Pages
Fax	01223 720057 or 01223 722511

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Categories

•	Human Resources > Motivation
•	Human Resources > Psychology